CUSTOMER IDENTIFICATION

Nutro
Segway
Clayton Homes

CUSTOMER CONVERSION

Sea Ray
Pierce
Biomet

CUSTOMER RETENTION

NMMA
Monaco RV
Boston Whaler

INTERACTIVE MARKETING

Vespa
La Salsa
HGTV

Clayton Homes - Customer Segmentation Research

Clayton Homes Customer Targeting

Clayton Homes, a national modular and manufactured housing company, wanted to maximize the effectiveness of its direct mail program by better identifying target customers.

Clayton Homes Customer Targeting

Identify targeted consumer segments based on modeling of current customers using demographic, socioeconomic and lifestyle characteristics.

AVALA applied its PRIZM NE segmentation analysis and modeling to Clayton's 254 national market areas, highlighting the strong and weak clusters in each market and pinpointing the most profitable groups to target.

Clayton Homes Customer Targeting

Dealers gained a better understanding of the characteristics of their customers. They were able to build strategic database marketing campaigns and developed more customized messages ideally delivered in a 1:1 environment.